Experience
Timeline
May 2025 - Present
Product Design Practice Lead
InterGlobe Aviation (IndiGo)
Acting PD Head energy. Practice budgets (FTE + TnM, tools, hardware, capacity building) inside allocated envelopes; DesignOps + AI with human gates.
Oct 2023 - Present
Experience Design Consultant / Founding Designer
Independent / Stealth AI startups
Sustainability, education, MSME - conversational and trust-first under constraints.
Mar 2022 - May 2023
Associate Creative Director (UX)
Publicis Sapient
Hiring TAT −67% · ops load −30%; Sunbelt Rentals / SBR phygital; +2 high-profile BU projects.
Jul 2019 - Mar 2022
Lead Consultant & Design Lab Head
Infosys
Pune & Chennai labs. Owned capacity & utilisation (75–95%). ~70% business leadership + DesignOps, ~30% hands-on.
Oct 2015 - Jun 2019
Consulting / UX Design Lead
SnapWork Technologies
Fintech depth across major Indian BFSI clients.
Earlier
Lead Designer / UX Lead / PM
Zycus, Blisstering, Aadi, Times Internet, and more
0-to-1 across media, HR, education, manufacturing, logistics.
Beyond the desk
Community & teaching
Teaching, conference community work, and long-running philanthropy design - outside the day job.
01
Visiting faculty
BMN College of Home Science & Somaiya School of Design - Design Thinking, UX Research, Design Trends (~2023-25).
02
UX India community
Usability Matters.org core team - supporting India's UX conference and regional meetups.
03
Manashakti Research Centre
Lonavla - philanthropy design for children & parents (~2002-25).
Selected appearances
Design Thinking for Home Science students
Workshop empowering Home Science students with Design Thinking practice.
UX India · Mumbai meetup
Road to UXI24 - spoke at LTIMindtree Mensa Campus, Navi Mumbai.
UX India · Surat meetup
Shared insights on designers' ability to ask better questions.
Central India UX meetup · Indore
Addressed ~200 designers at the region's first UX meetup.
UXINDIA23
Conference participation and community support for India's UX conference.
Foundation
Education & certification
G.D. Art (Drawing & Painting)
Directorate of Art (Mumbai University), 1996-2002 - 5-year full-time Fine Arts
HFI CXA
Licence 2022-626 - Mar 2022
HFI CUA · Mobile UX Designer
CUA Licence 2014-4743 · Mobile UX Feb 2015